




Them: "There's a beeping coming from the server cabinet! CALL I.T.!!! URGENT URGENT!!"
Me: "I'm not getting any alerts from anything. Any idea where the beeping is coming from?"
** receives video of device with a "worrying flashing orange light" **
Me: "Don't worry about that light, it just means an update is available. Any idea where the beeping is coming from? From the video it sounds like the CCTV system"
Them: "We can see all cameras"
Me: "OK, but are you sure the beeping isn't coming from the CCTV system? Can you check and try to find out exactly what box it is coming from. Just for clarity - I'm not getting alerts from any critical system"
Them: "We can see all cameras. Not the CCTV system"
...
It was the CCTV system (not in my remit)